| Prices
- All Prices are EURO including a 19% German VAT, for customers in the EU Zone
- Nett Price without 19% German VAT only applicable to Countries outside EU Zone or Customers who can Provide their EU Tax ID numbers, This nett price without German VAT will only shown on the last Step of this online shop
Order
- Orders are accepted by our E-Commerce Web Shop.
After you have placed the order, there will be an order confirmation generated automatically and send to your registered e-mail.
- Orders can also be made by email to ron@fotos-alive.de
Wholesale
Methods of Payment
- PayPal:
- Bank Transfer: to account details stated in order
confirmation
email
Delivery
- Usually within 1 or 2 working days upon receiving you payment.
- Delivery will be made by Standard Post as registered mail from Germany, s
- Should any of the order article at the time of order not available anymore, we will notify you by e-mail immediately.
We confirm that the item you ordered is discontinued, or it will be available again at a later date.
Cancellation of Order
- You have the right to cancel the order if you do not hear from us within 5 working days.
Return Policies under the following conditions:
- There is a technical defect
- Wrong Delivery.
Return Procedures:
Items should be returned within 7 work days from receipt date in its original condition.
Our company reserves the right to the final decision whether your return is valid or not.
Please email to inform us about the problem in advance.
We will be responsible for the returned postage charge.and inform you the nearest returned address
All Correspondence to:
ron@fotos-alive.de
2009 - fotos alive Germany
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